Understand your Trust Score

The abcbusiness Trust Score is a number that represents how trustworthy you are to your potential counter-parties. The higher your trust score, the higher your chances of gaining business on abcbusiness. Best of all, you have the ability to increase your trust score by following simple things such as verifying your account, setting up a descriptive and complete profile and product catalog, having other users with whom you have done business rate you among other things.

How your Trust Score is calculated

Your Trust Score is the combination of the direct feedback (and ratings) you receive from your buyers and the points that you gain as your profile ages with us. Very few profiles have perfect 5.0 scores. So don't despair if your Trust Score is still low, as it will surely go up if you have a complete, detailed profile with us with zero complaints from other users. Learn more about the factors that impact your Trust Score below.

You gain Trust Points when:

• When your peers rate your profile and give you positive reviews.
• When your profile is verified with us, after submission of your company documentation.
• When you have products with images and detailed descriptions including indicative pricing.
• When your profile age with abcbusiness increases over time.
• When you maintain a Premium membership with us without breaks in membership status.

You lose Trust Points when:

• When your peers rate you low and you receive negative feedback.

Why your Trust Score matters

Your Trust Score provides other users the strongest signal about your trustworthiness as a business. Your score could make or break your chances of receiving inquiries from buyers on abcbusiness. Your score also ranks you relative to your peers and users with high Trust Score rank higher in search results and have a higher chance of gaining business.